Vet Your Vendors: 6 Questions to Confirm If They Use AI

Presenters: lmfao

Despite AI's potential to help teams save time and money, some software vendors offer empty claims that their tools have AI. For example, saying that a software tool has "chatbot features" doesn't always mean that the tool in question has AI. If the chatbot can't improve its own conclusions from subsequent data, then it doesn't accurately represent an AI product.

When business leaders don't know how to evaluate vendors that market their products as having AI, confusion leads to a lack of investment in SaaS products with proven AI.

This presentation shares a six-question framework for business leaders to incorporate AI into software evaluations. You'll leave with new knowledge about how AI can add business value - and how to choose the best AI-powered tool for your team.

Audience
Experience Level
Advanced
Schedule Info
Conference Year
2018
Status
Proposed
Session Track
Community and Being Human